Skip to content
Try You.com
  • There are no suggestions because the search field is empty.

Contact Us

Please share your details, and we'll contact you soon.


What if I am having technical issues?

You may occasionally run into technical issues, such as errors when attempting to retrieve a chat or receiving an answer to a prompt. Generally speaking, these will resolve themselves within a relatively short time. However, if you're having trouble, and the issue persists for more than a couple of hours, first try the following:

  1. Clear your browsing data, cookies, and cached images and files.

  2. Check for any available browser, app, and or operating system updates.

  3. Disable any browser extensions (including VPNs).

  4. Restart the browser or mobile app.

  5. Log out and log back into your You.com account.

If you still need help

Please reference our FAQs. If you don't find the answer you're looking for there, feel free to reach out to us using the contact form at the top of this page.

Where can I find the You.com Discord?

The You.com Discord channel is a great way to provide feedback and have direct communication with the You.com team. You can join the You.com Discord community here.

How do I report a bug or make a feature request?

Feature requests

If there is a feature you'd like to see added or improved, please leave your feedback here.

You can also submit your requests in the Feedback and Suggestions channel on our Discord.

Bug reports

If you are experiencing a bug and have already walked through the general troubleshooting steps we have outlined here, please reach out to us using the form at the top of this page.

You can also leave a report in Canny here or in the Bugs channel of our Discord.

In your bug report, please make sure to include the following information:

  • Email address of You.com account (if different from the email sender)
  • Web browser, device, app, and operating system type and versions
  • Any relevant chat transcript URLs

    • Click on the three dots next to the chat in the sidebar menu of your You.com account

    • Select Share

    • Click ‘Copy link’

  • Description of the issue (be as detailed as possible, include steps to recreate if known)
  • Screenshots and or screen recordings

Do you have a press contact?

If you’re a member of the media, or if you’re seeking one of the You.com team members for a speaking opportunity at your conference or event, you can contact us using the form at the top of this page.

Where can I report a security vulnerability?

Please report any security vulnerabilities using the form below: