What is the Enterprise Analytics Suite and how does it work?

 

Introduction

The Enterprise Analytics Suite provides organization administrators with comprehensive usage statistics across your you.com Enterprise plan. This powerful tool helps you track user engagement, monitor query usage, and make data-driven decisions about resource allocation within your organization.

Accessing Enterprise Analytics

To access the Enterprise Analytics dashboard:

1. Log in to your You.com account as an organization administrator
2. Click on your team's name in the navigation menu
3. Select the "Analytics" tab from the available options

Understanding the Dashboard Layout

The Enterprise Analytics dashboard is divided into two main sections:

1. Lifetime Plan Usage (Top Section)

This section displays your all-time usage metrics including:

• Total number of queries used
• Total number of users in your organization
• Total number of teams created
• Total number of agents created

2. Time-Based Analytics (Bottom Section)

This section shows detailed metrics based on a selected time period and includes:

• User activity
• Query usage
• Team performance
• Agent adoption

Using the Time Selector

The time selector allows you to filter analytics data based on specific timeframes:

1. Locate the time selector at the top of the time-based analytics section
2. Choose from preset options like day, week, month, or 30/60/90 days
3. For more specific analysis, use the "Custom Date Range" option:
   • Select start and end dates from the calendar view
   • Click "Apply" to update all metrics based on your selection

All charts and metrics below the time selector will automatically update to reflect your chosen timeframe.

Key Metrics Explained

Active Users / Total Users

• Shows how many of your contracted users are actively using the platform
• Displays as both a number (e.g., "65 out of 82 users") and visual representation
• Hover over chart elements to see daily breakdown of active users

Total Number of Prompts

• Tracks the total number of queries/generations made during the selected period
• Interactive time-series plot shows usage patterns over time
• Hover functionality provides day-specific prompt counts

Usage Allocation Tracking

• Monitors your current usage against your plan's total allocation
• Automated email alerts are sent when reaching usage thresholds (25%, 10%, and 5% remaining)

User-Level Analytics

The user section provides detailed information about individual user activity:

1. View a list of all users in your organization
2. By default, users are sorted by their last login date (timestamp shows in your local timezone)
3. Click on column headers to sort by different metrics:
   • Sort by "Prompts" to see your most active users (e.g., "Doug is doing the most number of prompts")
   • Identify inactive users by sorting in reverse order

Team Usage Statistics

Monitor how different teams within your organization are utilizing you.com:

1. The team usage section shows prompt activity broken down by team
2. Teams are ranked by usage, helping you identify which departments are getting the most value
3. Compare team performance across different time periods using the time selector

Agent Usage Analytics

Track which custom and pre-built agents are most popular within your organization:

1. View a list of all agents used during the selected timeframe
2. See the number of prompts per agent (e.g., "LinkedIn agent: 12 prompts")
3. Identify trending agents and opportunities for wider adoption

Exporting Your Data

To perform deeper analysis or create custom reports:

1. Locate the export button on the analytics dashboard
2. Click "Export to CSV" to download the complete dataset
3. Use the exported file with your preferred analysis tools

Best Practices for Administrators

• Review analytics weekly to monitor adoption trends
• Identify power users who could help train others
• Spot underutilized features that might benefit from additional training
• Use data exports to create customized reports for stakeholders