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Business Support

If you are an Enterprise or Private RAG user, please share your details, and we'll contact you soon. If you are not an Enterprise or Private RAG user, please use the form here.

 

What if I am having technical issues?

You may occasionally run into technical issues, such as errors when attempting to retrieve a chat or receiving an answer to a prompt. Generally speaking, these will resolve themselves within a relatively short time. However, if you're having trouble, and the issue persists for more than a couple of hours, first try the following:
  1. Clear your browsing data, cookies, and cached images and files.
  2. Check for any available browser, app, and or operating system updates.
  3. Disable any browser extensions (including VPNs).
  4. Restart the browser or mobile app.
  5. Log out and log back into your You.com account.

If you still need help

Please reference our FAQs. If you don't find the answer you're looking for there, feel free to reach out to us using the contact form at the top of this page.